Shipping & Dispatch

Australian & International

We use Australia Post and Fastway couriers.  You will be provided with a tracking number so you you can track your parcel.
SHIPPING IS FREE for all domestic orders over $69
Domestic orders under $69 will be subject to a $8 charge
Standard International Shipping is $15
Express International Shipping is $25

 

Dispatch

It is important to us that you receive your Atlas Lifestyle Co. purchase as quickly as possible.  We try to dispatch all orders next working day and guarantee your order will be dispatched within 2 days.

 

Delivery Time Frames

Whilst we guarantee your order will be dispatched within 2 days we cant control delivery times after that.  Please use the following times as a guide.

Australia 3-5 Working Days
New Zealand 5-8 Working Days 
USA 5-10 Working Days
Europe 7-12 Working Days
Rest of the World 10-14 Working Days

If you live in a remote area please allow a little longer.

 

Order Confirmation

When we receive your order we will send you an order confirmation to your chosen email address.  When we have dispatched your goods you will receive your tracking number.

 

Damaged or Missing Goods

We take great care to ensure that products are packed securely so they arrive at your door in perfect condition. As a result, any items damaged during delivery will be replaced upon receipt of the damaged goods to our postal address. Please note that if an item has been lost/stolen in transit, a replacement of the product will be organised at our discretion.

 

Shipping Fees

Shipping fees are not refundable. This applies to the original shipping cost for your order as well as the return shipping for refunds, and, in the case of an exchange, the cost of shipping the new item to you. The cost of shipping for exchanges (plus or minus and difference in the product prices) will be deducted or credited from your credit card or requested from your PayPal account.